1*fast wireless charging stand with cable 1 *User Manual
Q: Does it charger through the phone case? A: It depends on the case.The thickness can not exceed 2mm and there is not metal material in the center of case.
Q: Does it charge when there is metal materil on the phone or phone case? A: No, the metal will interfere with the wireless charging, resulting in not working properly.
Q: Will wireless charging get hot? A: Yes,Operating temperature ≈ 45 ℃ / 113 ℉.
Q: Is there a requirement for the placement of the phone? A: For optimal performance, The device should be placed in the center of the stand.
Q: What kind of adapter is required for the wireless charging? A: The original adapter come with the phone, or a good quality QC2.0/3.0 or 2A adapter.
Q: When the LED light flashes during the wireless charging, which indicates a charging failure. A: The following situations can cause failures like the high temperature, slow charging and no charging! 1. The adapter is not up to standard (No PC USB output power supply) 2. The charging cable is not up to standard; 3. The phone case is too thick (recommended phone case thickness within 2mm) 4. The phone is not placed at the center of the wireless charger 5. There with metal/magnet on the back of Cell phone or phone case. 6. Cell phones do not support Qi wireless charge function.